My broadband provider, Time Warner, is ceding its control of the Minneapolis market to Comcast as part of their joint deal to acquire the assets of now-defunct Adelphia.  While I've had few complaints about TW's service, I've heard nothing but dismal things about Comcast's customer service.  The infamous YouTube video of the sleeping Comcast technician, articles about their clueless tech support, and tales of inexplicable service outages do not inspire confidence in my new corporate masters.  But if I want to use the Internet tubes at the speeds I'm enjoying now, Comcast is the only game in town, at least until wireless networks can catch up in terms of throughput.